ONLINE SALESFORCE TRAINING
SALESFORCE TRAINING ONLINE AND CLASSROOM
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Salesforce Course Modules
CRM End User Training
- CRM Sales End User Training
- CRM Marketing End User Training
- CRM Service End User Training
- CRM Management End User Training
Benefits of training
- Higher user adoption rate?
- Better ROI
- On time deployments
- Cost savings
Corporate Training
Our Trainings
What is CRM?
- Centralized architecture
- Distributed architecture
- 2-tire architecture
- 3-tire architecture
Landscape and Implementation Lifecycle
- How CRM can help?
- Sales force CRM Navigation terminology
- Compare Salesforce.com CRM with other CRM products
- Personal Setup
- App Setup
- Admin Setup
- Salesforce Cloud Overview
- Introduction to sales force
- CRM Setup tool
- Sales Cloud
- Service Cloud
- Collaboration Cloud
- Project development life cycle
- Customization in sales force CRM
Sales force editions
- Apex data loader
- Organization Administration
- Set your organization's language & locale
- Manage currency Customization
- Create custom profiles & custom fields
- Workflow
- Define dependent pick list
- Customize lookup fields
- Customize validation & formulas
- Customize page layouts
- Customize standard related lists
- Use field-level security
- Define workflow
- Set up workflow rules
- Set up workflow tasks & alerts
- Workflow Approvals
- Plan approvals using workflow
- Use the approval wizard
- standard vs jump start
- Create workflow approvals
Advanced examples
- APEX
- Introduction to Apex
- Pupose of Apex
- Apex Fundamentals
- Collections
- Loops
- Apex Scheduling
- Triggers
- Invoking Apex
- Classes, Objects and Interfaces
- Developing Apex in managed packages
- Dynamic Apex
- Batch Apex
- Debugging Apex
- Deploying Apex
- Testing Apex
Security & Access
- Create & Manager Users
- Set organization-wide defaults
- Learn about record accessed
- Create the role hierarchy
- Learn about role transfer & mass Transfer functionality Profiles, Login History
- Data Utilities
- Importing overview
- Learn about import solutions & Custom Object records using the data loader
- User mass delete
- Initiate weekly export
- Analytics
- Create custom reports
- Use advanced filters
- Use conditional highlighting
- Use custom summary formulas
- Use dashboards
- Extending Salesforce CRM
- Learn about custom objects
- Learn about custom tabs
- Learn about custom web tabs
- The Appexchnage
- The AppExchange
- Styling VF pages
- Use storage
- Install an app
- Delete an app
- Visual Force
- Introduction and Tools
- Purpose of Visualfoce
- MVC Architecture
- Controllers
- Variables and Formulas
- Standard Controllers and Standard List Controllers
- Custom Controllers and Controller Extensions
- Using static resources and custom components
- Services/Training Enquiry